Got a WordPress question? Ugh, stuck in a rut? Totally bogged down with your WordPress site? Tried everything but just can’t seem to make progress? It’s super frustrating, especially after hours of searching, only to be reminded by your laptop’s low battery notification. But hey, you’ve landed here, and that’s great! Welcome to our page: your go-to spot for premium WordPress support, where we’re all about solving your WordPress woes.
How do I ask my WordPress question?
WPHelpdesk is here with a specialized WordPress Helpdesk, focusing on support for self-hosted WordPress.org sites. If your site’s URL includes ‘wordpress.com’ like https://example.wordpress.com/, we’re sorry, but we can’t assist. WordPress.com is a standalone platform with its own support center, and our access and capabilities are limited there.
Not sure if you have a WordPress.com site? Just shoot us your question, and we’ll let you know.
- Describe the issue as clearly and specifically as possible
Tell us when the issue started, when it doesn’t occur, and if you’ve made any changes that might have triggered it (like tweaking settings, installing plugins, themes, or updates). Sharing the exact error message (either the text or a screenshot) is super helpful for us to get to the bottom of your WordPress problem faster. - Tell us what you’ve tried to fix the issue
What have you done on your end to troubleshoot? Any adjustments you’ve made yourself? And what were the results? - Is it a plugin error?
Let us know whether it’s the free or premium version. A link to where you downloaded the plugin or the developer’s website would be handy, too. - Add screenshots if possible
You can easily do this with https://snipboard.io. It gives us a clearer picture of the error, especially crucial for issues on the backend of the site, which we can’t directly see. - What’s your tech skill level?
If you’re comfortable with some technical docs or know your way around PHP code on the hosting side, that’s useful info for us. - Fill in all the fields before sending your question
This helps us serve you better. Don’t forget to include your site’s URL and the link to the page where you’re encountering the issue.
Get in Touch
We’ll get to your query as swiftly as we can. Haven’t heard back yet? We’re likely still processing your request. If you’re a subscriber to one of our WordPress Care Plans, you’ll get priority support for your WordPress questions, and you can also ring us for phone support. Specifically for online stores, we offer WooCommerce maintenance as well. Plus, we’re all about keeping things polite and respectful around here, and we expect the same from you.
So, if you’re hitting a wall with your WordPress site and unsure what to do next, shoot us your question now, and we’ll be on it pronto!
